Stop me if this sounds familiar.
You decide you want to change something in your home. Even though you interact with it every day and you have Very Strong Opinions about What It Should Be, you know absolutely nothing about it. So you pick up some books, ask questions, read up on a few websites. You start to get a handle on things, so you get down to work. Along the way you make a mistake here and there, but by the time you’re done, you’re an expert!
But now that you know everything… you’re done. And you don’t really have to use your new-found skills again.
Until you’re at a friend’s house, and gosh darn it, this thing has always bothered them. That’s when you get to slide your thumbs into your metaphorical suspenders, smile a satisfied smile, and say, “Well, I can help you with that…”
The best part about working at Rejuvenation is that I get to help people with those challenging projects every day. Door knob falls off? I can help with that. Trying to figure out replacement cabinet hardware? No problem. Can’t figure out how low your chandelier should be? I’ve got my measuring tape; let’s do this.
We know that, for most of our customers, making a choice about custom lighting isn’t something you do every day. And while you’re excited about making your light fixture your own, maybe you’re not sure about what shade will work in your space, or perhaps you don’t know if the style suits your room. The folks in our stores and in our customer service center are ready to talk you through your choices — because we’ve thought about this stuff a lot, and are excited to share our know-how with you.
Here’s a classic conundrum we get in our store multiple times a week: Should I pick Polished Nickel or Polished Chrome for my space?
Nickel has a warmer, yellow tone as compared to chrome’s cold blue.
From a historical standpoint, nickel was the sanitary finish for kitchens and bathrooms well into the 1930s. But imagine this, if you will: You’re in your kitchen, polishing your nickel faucet, because nickel will tarnish over time, especially when exposed to moisture. You glance up from your polishing and into driveway to stare at your shiny new car. Which is shiny even though it’s outside in the elements. Because that gleam is chrome, and chrome doesn’t tarnish.
It didn’t take folks long to make the switch.
No one gets excited about polishing, but is wiping down your nickel once a year with an ammonia-based product the price you’re willing to pay for that warm tone?
Maybe the compromise you want is Brushed Nickel.
You still get that nickel color, but our hand-brushing can hide that milky-white tarnish.
Or maybe you’re like me, and you love Polished Nickel, and love yourself enough to accept that you will never, ever, ever polish it. At least not until someone teases you about it.
Sometimes I see a customer flinch when I allude to something so dreaded as finish maintenance. I bring it up not to scare you off from such a beautiful finish, but because I’ve had too many conversations with frustrated folks who have bought nickel fixtures elsewhere without any guidance and had to deal with its age. I respect folks and their homes too much not to present them with all the information they need to make an informed decision.
Here on our sales floor, we spend every day plumming the depths of the human heart on issues like Do I Live The Polished Nickel Lifestyle.
I guarantee I have thought about Nickel Vs. Chrome more than you have. And I love when a customer gives me the chance to slide my fingers into my metaphorical suspenders and say, “Well, I can help you with that choice…”
We’ll help you through the hard part. And when you’re done, you’ll be an expert, too. And the cycle will continue…